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Visitor
Posts: 2
Registered: ‎01-12-2018

Tv lagging when switching inputs and no sound

My new LED 42 inch nonsmart t.v is lagging when switching inputs. When I switch from HDMI 1 to HDMI 2 the screen turns black and takes a bit to show a picture. The effect is worse when something is already playing on that input. Is this normal? Additionally when I switch inputs sometimes no sound will come out till I turn it up almost as if it is on mute somehow. 

Visitor
Posts: 2
Registered: ‎01-12-2018

Re: Tv lagging when switching inputs and no sound

Hi sorry I forgot to add the model number is 

  • NS-40D420NA18
Insignia Support
Posts: 5,111
Registered: ‎03-20-2009

Re: Tv lagging when switching inputs and no sound

Hello Bughferd,

 

Welcome to Community@Insignia!

 

Some small delay (usually no more than a few seconds) is not atypical when switching inputs. The audio issue you mention is likely a handshake issue between devices since content is already playing.

 

Regards,

John

Insignia Support

John
Insignia Support