10-29-2017 01:44 PM
11-01-2017 08:35 AM
If you haven't already, try power-cycling your TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.
If the problem persists, your TV will likely need repairs. Since your TV is smaller than 42", you can pursue service by carrying your TV in to your local Geek Squad. You can schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."
I hope this helps.
11-19-2017 04:45 PM
Welcome to Community@Insignia!
If you haven't already, please try power-cycling your TV as recommended previously.
If this does not resolve the issues you've encountered, it is likely your TV will require repairs. Your local Geek Squad should be able to assist with arranging repairs. You can schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."