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Newbie
Posts: 2
Registered: ‎11-04-2017

Unsupported Mode - NS24E200NA14

Hi All,

 

I updated the Windows 10 OS on my Laptop recently and now my Insignia TV is not connecting to my Laptop. Think my drivers need updating. Can anyone advise on where to find drivers?

 

Model: NS24E200NA14

 

Thanks,

Witty

Insignia Support
Posts: 4,816
Registered: ‎03-20-2009

Re: Unsupported Mode - NS24E200NA14

Hello Witty,

 

Welcome to Community@Insignia!

 

By what means are you connecting your TV to your computer (e.g., HDMI, VGA, etc.)?

 

Regards,

John

Insignia Support

Newbie
Posts: 2
Registered: ‎11-04-2017

Re: Unsupported Mode - NS24E200NA14

I’ve connected it to my laptop using an HDMI cable.
Highlighted
Insignia Support
Posts: 4,816
Registered: ‎03-20-2009

Re: Unsupported Mode - NS24E200NA14

Hello Witty, 

 

Your TV should display the signal received from your computer. If your computer desktop is not being displayed, you will need to adjust your computer's video output settings.

 

If needed, please consult your computer's User Guide or contact the computer manufacturer for assistance troubleshooting this connection. You are also welcome to contact Insignia Support at 877-467-4289 for further assistance.

 

I hope this helps.

 

Regards,

John

Insignia Support