Televisions

[Lulijk]

After having the tv on for more than 30 minutes, if I switch to tv input, it goes fuzzy as if there was no signal. I have to turn it off for about 2 minutes before I can turn it on and expect it to work again. It only happens in the tv input and it has been happening since I first got. I'm pretty sure I still have a warranty with best buy or insignia so I can replace it, but it isn't that big of a problem. Otherwise great tv.

[John-INSG]

Hello Lulijk,

Welcome to Community@Insignia™!

More information would be helpful:

• When you say "it goes fuzzy" what exactly do you mean?
• Is there a particular input to which you are switching when the problem occurs?
• What component is connected to this input (brand and model)?

This TV features a two-year warranty from date of purchase. If needed, you may schedule a technician to visit your home for diagnostics and repairs. Service can be obtained by calling our Product Support team. For contact information, click Support & Service at the top of the page.

Regards,
John
Insignia™ Support

[Lulijk]

By fuzzy, I mean the screen goes from normal picture to going to black and white static with the loud noise.

It only happens when I switch to tv which uses the coaxial cable. Every other input works fine and I can switch between them without worrying about how long the tv was on.

What do you mean by component? The coaxial cable is plugged into the input and my tv provider is dish network, if that's what you were looking for.

Thank you

[Zac-INSG]

Hello Lulijk,

I would suggest contacting our support line for assistance with scheduling in-home warranty service. The NS-42P650A11 has a two year warranty from the date of purchase.

[ssmccorm]

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