10-09-2017 11:36 AM
my zoom is off set i have warranty and sent first one back now second one doing same my tv modle number is LZFH7YA000042 i have tryed reseting and un plugging still will not work..so for exsample 3 people in picture two only show up third is to the right and picture is to the right black on left side of screen
10-11-2017 08:36 AM
Welcome to Community@Insignia!
I'll be happy to look into this for you if you will please reply with your TV model number beginning with "NS-".
Thank you for writing to us.